Privacy Policy

Welcome to Texcohub (“Texcohub,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, dashboard, and digital services, including USA virtual numbers, affordable data plans, SMM solutions, and API access.

By accessing or using Texcohub services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform.

1. Information We Collect

1.1 Personal Information You Provide

When you register or use our services, we may collect:

• Full name, username, email address, phone number
• Billing information (payment method details, but full card data is never stored on our servers)
• Transaction history, order details, and referral information
• Government-issued ID (only when required for compliance or fraud prevention)

1.2 Automatically Collected Information

We automatically receive certain technical data when you interact with our platform:

• IP address, browser type, device identifiers, operating system
• Usage logs, pages visited, time spent, and clickstream data
• Cookies and similar tracking technologies (see Section 4)

1.3 Information from Third Parties

If you sign up via a referral link or connect external accounts (e.g., for SMM services), we may receive limited information from those platforms as needed to fulfill your order.

2. How We Use Your Information

We use your data for the following purposes:

• Service delivery: Activate USA numbers, process data top‑ups, execute SMM orders, and manage your account.
• Payments & fraud prevention: Verify transactions, detect suspicious activities, and enforce our Terms.
• Communication: Send order confirmations, support responses, service updates, and promotional offers (you may opt out).
• Improvement & analytics: Understand usage patterns to enhance user experience and platform performance.
• Legal compliance: Respond to lawful requests from authorities and protect our rights.

3. Sharing of Information

We never sell your personal data. Limited sharing occurs only in these scenarios:

• Service providers: Payment gateways, telecommunication partners, SMS gateway providers, and analytics tools (all bound by confidentiality).
• Legal obligations: When required by law, court order, or to prevent fraud/illegal activities.
• Business transfers: If Texcohub is involved in a merger, acquisition, or asset sale, your data may be transferred with notice.

4. Cookies & Tracking Technologies

We use cookies to:

• Keep you logged in securely
• Remember your preferences (e.g., language, theme)
• Analyze traffic and improve our site

You can disable cookies in your browser settings, but some features (like persistent login) may not work properly.

5. Data Security

Texcohub implements industry-standard safeguards:

• 256-bit SSL encryption for all data transmission
• Hashed passwords using bcrypt
• Regular security audits and access controls
• Anonymous payment options (crypto) for enhanced privacy

While we strive for perfect security, no system is 100% impenetrable. You are responsible for keeping your login credentials safe.

6. Data Retention

We retain personal information as long as your account is active or as needed to provide services. After account closure, we may keep certain records for legal, tax, or fraud prevention purposes for up to 5 years. Anonymized analytics data may be kept indefinitely.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing
• Export your data (portability)
• Withdraw consent at any time

To exercise these rights, contact our Data Protection Officer at privacy@texcohub.com. We will respond within 30 days.

8. Children’s Privacy

Texcohub services are not intended for anyone under 18 years old. We do not knowingly collect information from minors. If we become aware of such data, we will delete it immediately.

9. International Users

Your information may be processed and stored on servers located outside your country of residence. By using Texcohub, you consent to this transfer. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place.

10. Third-Party Links

Our platform may contain links to external websites (e.g., payment processors, social media). This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this policy from time to time. Material changes will be notified via email or a prominent notice on our website. The “Effective Date” at the top indicates the latest revision. Continued use after changes means you accept the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please reach out:

Email: privacy@texcohub.com
Support: Contact support through your dashboard
Address: Texcohub, 123 Digital Avenue, Suite 400, Wilmington, DE 19801 (for legal correspondence)

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This Privacy Policy is an integral part of the Texcohub Terms of Service. By using our platform, you acknowledge that you have read and understood this policy.